In recent years, Telephone Extortion calls have been increasing and one of the numbers in Mexico that has had the most reports is the 9612696164.
Where are these calls coming from?
The number 9612696164 It corresponds to the LADA of the state of Chiapas and has reports of possible collection calls, from banks, Telemarketing, Advertising, Contests, and on other occasions they simply do not answer.
In addition, it is very likely that it will be used to make extortion calls or telephone harassment.
What to do in case of receiving an Extortion or Telephone Harassment call?
If you get a call from the number 9612696164 and you don’t know who it comes from, we suggest you don’t answer it.
If you do or if a family member answers and has given personal information, it is very important to talk with the family about this issue and make sure you take the necessary measures to avoid possible extortion or telephone harassment.
If during the call they tell you that they have kidnapped a relative, or that they need you to deposit a certain amount of money at that moment, do not do it, hang up and immediately contact your relatives, as well as the corresponding authorities.
If it is collection offices, these must adhere to a code of ethics and they should never call you after 11 at night and before 6 in the morning and should never use high-sounding or threatening language.
If so, you can report them to the National Commission for the Protection and Defense of Users of Financial Services (Condusef).
What are the steps I should follow in the face of a possible extortion or harassment call?
- Get in touch with your relatives and notify them of what happened.
Where can I report an extortion call?
To report a phone extortion call, contact national emergency number 911your call will be totally confidential.
Have you received a call from the number 9612696164? What happened?