If you are planning a trip to Cancun, it is very likely that you are wondering if there is an Uber in the area and if you can take it safely, especially after so many news about it. The short answer is yes, Uber is already operating again in Cancun, officially resuming operations as of March 2023.
As you probably already know, Uber is a private transportation company that connects passengers with drivers who use their own vehicles. The company has rapidly expanded across the globe and is now available in more than 600 cities across the globe.
In Cancun, Uber began operating in 2016 and in a relatively short time it was very successful among locals and Mexican and foreign tourists, but due to problems with groups of taxi drivers in the state of Quintana Roo, the service had been suspended, it stopped working completely for a while. time and in recent times they resumed operations but without having official approval from the local government, until March 2023 where it officially already operates adequately.
Can I use Uber in Cancun?
Uber is present in a large number of cities in Mexico, and as we mentioned before, you can officially use the application and have service in Cancun, but due to the problems mentioned above with local groups of taxi drivers, it is not always easy or recommended. Although Uber drivers officially have permission to operate, they still have various problems with taxi drivers, mainly in areas of high tourist concentration such as the Hotel Zone and the Cancun Airport.
From the airport it is better to avoid using it for security reasons, instead most travelers prefer to use taxi services or book a private transportation from Cancun Airport to get to their hotel, airbnb or destination.
Is it cheaper to use Uber in Cancun?
The reality is that in most cases, yes, it is cheaper to hire a trip through the Uber app than to ask for a local taxi or an official transportation company from the Cancun Airport, but it still carries a certain risk due to what has been described above.
Uber VS Taxis in Cancun
The issue with taxis in Cancun is that they do not have defined public rates, they do not use a meter, therefore as a tourist you cannot know exactly if what they are charging you is a lot or a little, the problem that many of them face when realizing that a passenger is Tourists usually give them “another rate” for that reason, if you are going to take a taxi, it is best to ask a couple what the rate is before getting in so you have some price references.
It is difficult to compare the taxi rate VS Uber for this matter, in addition to the fact that in the Uber app they can constantly change the rates according to demand, what is real is that if you are in the hotel zone of Cancun and want to transport yourself from one point to another even if it is close, the taxi fare is usually much more expensive in that area even if it is a very short distance, even traveling the same distance in the city of Cancun the price varies a lot.
If you want to save money within the hotel zone in Cancun, a good option to avoid this is to use public transportation, since it is cheap and since it only has two lanes one way and two lanes back, it is practically impossible to get lost, plus there is a lot of security in the day and night area.
Uber VS Private Transportation in Cancun
Private transportation is usually hired to go or return from a hotel or point in the city to the Cancun Airport. In these cases, if you are arriving at the Cancun airport, the Uber service is currently not available to pick you up there and take you to your hotel, so the best option is to book a Transportation service, either private or shared.
If you go from any point of the city to the Cancun Airport, you can take an Uber considering the above points, mainly with greater risk when you are leaving hotels in Cancun where there are taxi stands and they are usually against Uber.
In conclusion, if there is Uber in Cancun from 2023, although there are still certain risks, so you must be very careful, mainly leaving from hotels or the Cancun Airport, in these cases we recommend more private transportation, and use Uber in advance and more for short journeys within the city.